Staff guide

The console

Usage

Manager2 min

Visits, page views, and booking taps. A phone is one device for 30 days.

Staff Usage on desktop with range pills, Visits, Page views, and trend table.
Look for the range picker, Visits, Page views, and Booking clicks. Desktop console.
  1. Pick a range

    Today, 7 days, 30 days, 90 days, 12 months, This year, or Custom.

  2. Read the numbers

    Visits count devices that opened the guest app in the range. Page views count screens opened (Home, Explore, and the rest). Booking taps count taps that start a booking flow where the hotel has one.

  3. One phone, 30 days

    The same phone counts as one visit device for 30 days. That keeps a returning guest from looking like dozens of people. After 30 days without an open, the next open counts as a new device.

  4. Home is the short version

    The two cards on Home are the last 7 days: Visits and Page views. Usage is the full breakdown.