Staff guide

The console

Offers

Everyone2 min

A small allocation guests can reserve. It hides once it is taken, withdrawn, or the start time has passed.

Staff Offers on desktop with the offer list and Save offer.
Look for Available or Taken on each offer, and the reserved count. Desktop console.

  1. Save offer

    Title, description, quantity, and department: Front desk, Housekeeping, Maintenance, or Room service. How to collect starts as “Collect from concierge” (you can edit the words). Leave Start blank to keep it up. A manager can add an image.

  2. What the guest sees

    Available offers appear on the guest Home. When the quantity is fully reserved, the offer hides. Taken reservations also show on Requests with the room.

  3. Watch the count

    Each offer shows Available, Taken, Expired, or Withdrawn, and how many of the quantity are reserved. A reservation lists the room and a link to Requests.

  4. Withdraw or release

    Withdraw hides the offer from guests. Restore puts a withdrawn offer back. Release frees a reservation that is still New or In progress, so that slot can be taken again.