Guest requests

Email alerts

Manager1 min

Each new request can land in the inboxes the hotel already watches. Requests keeps the item either way.

Look for the room and the ask in the subject, before you open the mail.

1. Content, then Requests

   Guest requests is at the top of that tab. Allow guest requests stays on for a hotel that takes asks in the app.

2. Email new requests to

   One address, or several separated with a semicolon. For example desk@hotel.com; manager@hotel.com.

3. Publish

   The addresses start working when that content is published. Until then, the previous live list still receives the mail.