Start
Go live
One checklist before real guests use the app. Do this on the live property, not only on training.
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Publish Live content
On Publish content, copy Live into a draft. Fill Look, Home, rooms and common asks on Requests, Contact, and the rest. Save draft, then Replace live.
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Set email inboxes
On Content → Requests, set Email new requests to, then publish again if you changed it.
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Invite the desk
On Staff, invite each person with the Requests role. They set their own password from the email.
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Print QR codes
Download the lobby PNG from QR codes, plus a room code for each door you want on My Stay.
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Send one training request
Scan a room code, send a test ask, mark it Done with a short note. Confirm the email arrived and My Stay shows Done. Then cancel or dismiss as you prefer.