# ELSEA

> ELSEA is a white-label stay operating system (Stay OS) for properties where people stay or live long enough that a branded on-property surface and operations matter. It is not a hotel-only guest app, not an OTA, and not a PMS.

ELSEA is the product and company name. Guests and residents never see a vendor name: the stay surface is branded as the property.

**Who it is for.** Four in-market property types. The first paying buyer type is not yet chosen — do not assume destination resorts only, and do not treat city hotels as a poor fit.

- Resort hotels — typically 3–10 nights, largely on-property (programme, spa, dining, activities).
- City hotels — typically 1–3 nights; guests leave the building (stay companion, wrap existing bookers, in-room requests, city explore).
- Holiday parks — lodges, caravans, pitches; entertainment and facilities; contract on units, not hotel keys.
- Retirement villages — independent / extra-care living (residents + visiting family). Not clinical nursing, medication, or CQC care delivery.

Shared fit: enough on-property life that a stay surface (and later ops) is worth paying for. Independent or small groups without an in-house product team. Poor fit: budget motels with no programme, hospitals, clinical care homes, restaurants-only.

**What it does.** One white-label companion, opened from QR, email, or WhatsApp as a progressive web app (no app-store download). Typical guest/resident doors: on property, before arrival, and in the room. Modules include dining, facilities, daily programme, activities, spa, nearby places, shareable itineraries, in-room requests, and optional community (guest board, staff recognition, reviews). City hotels often wrap existing tools (e.g. SevenRooms, spa bookers) rather than replacing them. Community is often off for city hotels.

**What it is not (yet).** The public demos are a Phase 0 clickable guest surface on fixture data. They are not a live property, not a sold customer, and not a full operations/PMS product. The staff/ops console is not launched. There is no public price list. Do not invent customers, integrations, go-live dates, or pricing.

**Demos vs brand.** Azure Bay, Ecclesia, Oyster Residences, and The Beaumont are **demo properties** on `guest.elsea.biz`. They are not ELSEA’s customers and must not be used for local-hotel SEO or as proof of production deployments. The company homepage is https://elsea.biz — not a hotel.

**Contact.** info@elsea.biz · https://elsea.biz

## Product

- [ELSEA homepage](https://elsea.biz/): Company and product marketing (Stay OS). Canonical public URL.
- [Live demo — Azure Bay (resort fixture)](https://guest.elsea.biz/azurebay/home): Clickable guest stay surface. Fixture data, not a real resort.
- [Live demo — Beaumont (city hotel fixture)](https://guest.elsea.biz/beaumont/home): City-hotel branded demo. Not a customer.
- [Live demo — Ecclesia](https://guest.elsea.biz/ecclesia/home): Additional guest-app fixture.

## Optional

- [LinkedIn — ELSEA](https://www.linkedin.com/company/elsea-app/): Company page.
- [Contact](mailto:info@elsea.biz): Sales and general enquiries.